Senior Product Designer
Helping teams understand users and untangle complexity to build products that actually make sense.
8+ years across logistics, SaaS, fintech, and mobile products. Background in Communication and Psychology. Based in Munich, open to remote and hybrid roles across Europe.
I've always been more interested in understanding people than designing screens.
My background in Communication and Psychology taught me to ask why before jumping into solutions.
Product Design turned out to be the perfect place to put that curiosity to work.
I enjoy helping teams make sense of ambiguity, align around user needs, and turn complex problems into products that people can actually use.
Selected work
How I approach complexity, collaboration, and product design.
Mercado Libre: designing for drivers in the real world
How we built a logistics product that worked in the realities of last-mile delivery across LATAM.
Jimdo: improving what already worked
How small UX decisions helped simplify the experience and increase conversions on an already successful funnel.
BlackRock: simplifying complex financial decisions
How research challenged assumptions, reduced cognitive load, and reshaped a complex comparison experience.
What it's like to work with me
“Lu is always thinking from the user's perspective and invites the whole team to learn from them.”
– Developer, Jimdo
“She's super organized and makes handoffs seamless. Her Figma files are the gold standard.”
– Product Designer, Jimdo
“Lu is proactive and always curious. She makes sure everyone's aligned before moving forward.”
– Engineer Manager, Jimdo
Beyond the work: how I think
Understanding people has always interested me more than designing screens.
Over the years, that curiosity led me to write about empathy, communication, storytelling, and the role they play in creating products that people can actually understand and use.
Why empathy isn't optional in UX
Empathy isn't about being nice—it's about understanding context. In this article, I explore how curiosity, observation, and better questions help uncover real user needs and lead to better product decisions.
UX Writing: don't leave it for last
Products tell stories, whether we design them intentionally or not. This article explores why content deserves a seat at the table from day one, and how words shape clarity, trust, and user experience.